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SimplyInsured
Clinton, MS | Full Time
$35k-44k (estimate)
5 Days Ago
City of Clinton, MS
Clinton, MS | Full Time
$35k-48k (estimate)
1 Month Ago
City of Clinton, MS
Clinton, MS | Full Time
$30k-43k (estimate)
1 Month Ago
Josh Foust - State Farm Agent
Clinton, MS | Full Time
$74k-101k (estimate)
3 Months Ago
CenterWell Home Health
Clinton, MS | Full Time
$78k-100k (estimate)
3 Months Ago
Reliant Rehabilitation
Clinton, MS | Full Time
$79k-94k (estimate)
9 Months Ago
Reliant Rehabilitation
Clinton, MS | Full Time
$88k-105k (estimate)
10 Months Ago
Customer support representative
SimplyInsured Clinton, MS
$35k-44k (estimate)
Full Time | Insurance 5 Days Ago
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SimplyInsured is Hiring a Customer support representative Near Clinton, MS

  • As a Customer Support Rep you'll : Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options;
  • Help customers via chat, phone, and email; Work with existing customers to answer and resolve basic administrative and billing questions;

Use support ticketing software to document customer interactions; Propose process and product solutions to improve the customer experience...Hiring Fast >

Last updated : 2024-04-26

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$35k-44k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

07/25/2024

WEBSITE

simplyinsured.com

HEADQUARTERS

FARMINGDALE, NY

SIZE

25 - 50

FOUNDED

2012

REVENUE

$5M - $10M

INDUSTRY

Insurance

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About SimplyInsured

SimplyInsured was founded with one mission: to eliminate fear from health insurance. By changing the way small business owners purchase health insurance with our 100% online platform, were transforming a $20 billion dollar industry and delighting thousands of customers. Our unique values-based culture (and extremely talented team) is our core competitive advantage, and each person on our team makes a direct, immediate impact on our business. We value transparency, feedback, bias to action, growth, and an obligation to dissent. Every opinion is respected, we hold each other to extremely high st ... andards, were driven by the diversity in our backgrounds, and unified by 100% alignment on our mission. Whats best for the customer is the heart of everything we do, and our customer stories prove it: by changing health insurance were literally saving lives. Based in San Francisco, SimplyInsured was founded in 2012 and is back by Bessemer Venture Partners, Polaris Ventures, and Y-Combinator. If youre up for the challenge of improving health insurance for millions of Americans, were just getting started, and were growing! More
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The job skills required for Customer support representative include Billing, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
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